Help center · Getting paid
What happens to my clients if I stop paying for my plan?
The client's subscription is with Pindrop, so their site stays live as long as they keep paying and your 90% keeps being paid out; without a plan you only lose credits for new builds and AI edits.
The client's subscription is with Pindrop, not with you, so the client's site stays live as long as the client keeps paying, and your 90% share of every client payment keeps being paid out. Cancelling your plan, or a lapse of a week or a month, does not stop payouts. What you lose without a plan is credits: no new builds and no AI edits until you start a plan again.
The one condition is that you keep looking after the client. If an owner's change request sits unanswered for 10 days you get a warning, and at 14 days Pindrop takes that client over and your share on that client ends.
If a client pays you directly instead of through Pindrop, your own plan is what keeps their site live.

