Help center · Getting paid
How payouts work: the 90/10 split
You keep 90% of the gross amount the client pays, on the build fee and every month after; Pindrop keeps 10% and pays card fees, hosting, email delivery and billing out of that.
The split is 90/10 on the gross amount the client pays, on the build fee and on every month after. To work out any payout, multiply what the client pays by 0.9. That is the whole calculation. Card processing fees are charged to Pindrop and never enter your number.
- your share of a $100 a month deal, every month
- $90.00
- your share of a $250 build fee
- $225.00
- your share of a $60 a month deal
- $54.00
What the 10% covers
The card processing fee on every client payment, hosting the live site, storing and serving its photos, DNS and the SSL certificate for its address, delivering its contact form and booking emails, and running the billing itself: invoicing the client every month, retrying a failed card, chasing a lapsed one and moving the payout. None of that is billed to you separately and none of it costs credits.
Setting up payouts
Account (the You tab on the phone), the Payouts card, "Set up payouts". Pick the country of your bank account first, then the button opens Stripe's own hosted setup where you enter identity and bank details. Stripe holds those; Pindrop never sees them. The card then reads "Setup unfinished", "Under review" or "Ready for payouts". Payouts do not need a paid plan and cost nothing to set up. If a client pays before setup is finished, your share is held safely and released automatically once payouts are on.
