Pindrop

Help center · Account and problems

The site looks wrong after an edit, or my changes are not live

Hard refresh first; if edits are missing from the live site, press Publish again, because the live site is a snapshot taken at publish time.

If the editor preview looks wrong, hard refresh first (Cmd+Shift+R, or Ctrl+Shift+R). If it persists, describe the exact section in the Prompt tab or email support@pindrop.host.

If edits or new photos are missing from the live site, press Publish again. The live site is a snapshot taken at the moment of publishing, and republishing is free.

A header link that shows on the live site but not in the editor is usually the narrow-screen menu: on phones the navigation folds behind a menu button, and the editor's preview is showing that width.